Texting

Dorms Direct Text Messaging Terms

Effective 11/1/2026

What you’ll get. If you opt in, Dorms Direct texts you about your order: questions about it, invoice and payment links, your room details, delivery and pickup times, and getting into your room. Texts come from our office and our delivery crews. We don’t send marketing texts.

How you opt in. By ticking “Let Dorms Direct text me about my order” under a phone number on our order form. You never have to tick it to place an order, and we only text a number whose box was ticked.

How often. Message frequency varies with your order, and is highest around delivery and pickup.

Cost. Message and data rates may apply.

Stopping. Reply STOP to any of our texts at any time. You’ll get one text confirming it and none after that. Reply START to sign up again.

Help. Reply to any of our texts, text (804) 223-2345, or email support@dormsdirect.com.

Carriers. Carriers are not liable for delayed or undelivered messages.

Privacy. See our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Changes. We may update these terms, and will post any changes on this page.