Privacy Policy
Effective Date: October 28, 2026
At Dorms Direct, we are committed to protecting your privacy and ensuring transparency regarding how your personal information is collected, used, and safeguarded.
1. Information We Collect
We collect personal information that you voluntarily provide to us when placing an order, checking out on our website, or opting in to receive communications. This information includes:
Contact details such as your name, email address, delivery address, and phone number.
Student and parent contact information provided during checkout for delivery and pickup coordination.
2. How We Use Your Information
We use your information strictly to process orders, fulfill move-in delivery and move-out pickup services, respond to customer inquiries, and provide service-related updates (such as order status, delivery arrival alerts, or driver questions).
3. Mobile Information & Text Messaging (10DLC Disclosure)
If you opt in to receive text messages from Dorms Direct regarding your order, delivery, or pickup status, we will use your mobile number solely for service and operational communications.
Mobile Information Non-Sharing Clause:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
4. Data Security
We implement standard technical and organizational security measures to protect your personal information against unauthorized access, loss, or disclosure.
5. Contact Us
If you have questions regarding this Privacy Policy or wish to update your contact preferences, please contact us at:
Email: support@dormsdirect.com